scared of being a cashier

At the POS, give cashiers key references such as a list of the latest promotions. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. WebHow does a person with social anxiety work as a cashier? Oversized items. Unless its an emergency, phone conversations can wait. Click here to read our full review for free and apply in just 2 minutes. What appears a straightforward process actually involves many complexities. Checking vs. Savings Account: Which Should You Pick? As a cashier myself I can guarantee that they'll forget you by the time you get 10 steps away. It's up to you if you want to continue a convo from there. While most people are nice, some may even make fun of you. Oversized items. You think about working as a cashier but are not entirely sure whether this is the right job for you or not? This isnt a garage sale, says Morgan Winter, who has worked in retail for over a decade. I also kept forgetting to greet people, but the person who was training with me was really nice about it, so it went well. You may even lose your home in the long run and may end up homeless in the streets since you will just not be able to afford to pay for rent. Either theyre not paying attention when its time to pay or they want to change something about their order after theyve been rung up and we have to start the process over again.. Remember that they might be just as anxious as you are. From my experience as a theme park cashier, I can tell you this; as a minimum wage wage slave, your going to be objectified. Its best to get used to any variable that occurs because its kind of like youre saying to your brain, Even if I face 25 variables and I still dont have a panic attack that must mean grocery stores arent dangerous, he said. We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. People who think youre responsible for what the store stocks and get irate with you as if you set the price and their money goes into your pocket--that one annoys me the most, "you charged me 10 dollars and the sign said 5!" Working the 12 items or less register is a huge pain in the ass. They must deal with an array of people walking into the store, and a few are nefarious individuals. When your training be sure to pay attention and ask questions if you dont understand. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. The Struggles Of Being A Cashier 1. Guess what? As a cashier, you will also not be confined to working in a specific industry. You may also have problems paying your medical bills since you will often not be able to afford proper health insurance and may not be able to get important medical treatment in case of emergency due to that. As the person registering sales, the cashier impacts retail operations in many ways. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Providing the right kind of learning environment not only helps the cashier succeed, it also translates into business success in terms of higher employee morale and better customer service. If you have a fear of talking to them, I imagine very few engage in conversation beyond a quick greeting. Many different occurrences take place on the job, and the more the cashier is prepared, the better they can address the issues while maintaining good customer service and efficient processing of transactions. Take your time and one customer at a time. Or I walk around and just breathe, I don't really have a fear of them but I'm sure you can just talk to one after hours and get a better understanding of them. 9 times out of 10 I do ok. Getting a retail job did wonders for my confidence in talking to people. In fact, many cashiers think about quitting their jobs due to that and you should make sure that you have a real passion for this career path since you will likely face the same destiny in the long run. Thus, you may also be able to save some money and to cut your expenses for certain goods and this will give you the opportunity to spend additional money to spend on other things. You could practise the scenario with a friend, maybe getting them to exaggerate the way they are to make real caehiers seem a lot better. What were seeing now, for example, is retailers curating offerings. rudest things you can do in a grocery store, 21 things that go on behind the aisles in a grocery store that you probably dont know about, time where its better to break out your credit card than pay cash, 50 money-saving secrets from your favorite stores, 13 rudest things people do at the grocery store, these are the stores with the best policies, Do Not Sell or Share My Personal Information. The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. They may not have 100 bottles of olive oil. I get a lot of repeat customers, so me & my team just make fun of the terrible customers to add levity to the situation. If you notice someone is having a difficult time in the grocery store, have a positive conversation with them, she said. They may try to make an expensive purchase with a stolen credit card. THIS IS FUCKING AMAZING! Some people aren't nice, yeah, but most people are. Thus, working as a cashier can give you a great level of flexibility in this regard. and continue scanning items. They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. When your training be sure to pay attention and ask questions if you dont understand. I cant. About the experience part: start out at a chain. Make the problem theirs, and just watch & learn. If you are getting really panicked take deep breath in and out just before you go up to the cashier and say to yourself "you will be alright, no need to be scared of a cashier" saying it in you rather than I makes your brain register it better in my experience. Here are suggestions to coach your team on customer service skills. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Another benefit of working as a cashier is that you can avoid heavy physical work. Smiling. How Much Does Home Ownership Really Cost? This guidance instills confidence in the cashier and makes for positive customer interactions. EXAMPLE: estimates 1.3% of U.S. adults struggle with agoraphobia during their lives, which means that same percentage either suffers through grocery store trips or avoids the store altogether. if you flash them a smile or say goodbye when you leave, they might do the same for you and both of you have a nicer day. What kind of operation do you think this is and why do you think I can control the prices?. However, this means that you will have to invest additional work while many other people just enjoy their leisure after finishing their workday. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. Try an be calm, and if you want to back out you can, but you need to believe in yourself! Now they have pictures of the food on the screens so it should not be that hard. While it may seem like a cashier is watching your every move and judging silently, they're most likely just thinking about when their break is, or how much longer until they get off of work. I went from being very bothered by the amount of interacting on the job to now where I hardly even notice-- it will actually be very good for your anxiety if you stick it out and have even just a couple of coworkers you like to be around. and I'm really nervous. Edit: Thanks for all the tips and encouraging words! This means that you will have to work while your friends will meet up and enjoy a cool drink. Here are suggestions to create that supportive environment. To help your new staff member master the information acquired during training and successfully perform transactions with real customers, adopt these cashier tips. Trust me this works overtime, it worked for me. To achieve this objective, allow the cashier to gain familiarity with the POS equipment and software before being asked to work the register in front of customers. All of these conditions have to be part of a cashiers training. Even though people often claim that money and status are not important in this regard, the opposite is true in my experience. WebDisadvantages of Working as a Cashier Cashiers are replaceable Many cashiers will lose their jobs in the future Cashiers dont make good money Many cashiers need a second job You will not be able to afford any luxury Hard to plan your life in general Cashiers have a rather low social standing Overweight may become a problem "In 20 years from now, is this going to affect me?" While other people will have to carry heavy materials all day long, you will be the one who sits behind the register and your job will just not be that physically demanding. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. Dont let the register overwhelm you. They should also become familiar with equipment such as how to use the barcode scanner and replace the receipt paper. Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. My social anxiety used to paralyze me when I was shopping but now I try to recall that these people are human and that a smile or a nice greeting from customers can make their day, the same way a lovely interaction could brighten mine. Good luck! Ill be bold and say it is fixable, he said. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. , another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. I did the same when I started working in consulting after finishing my Masters degree in Economics. I conducted various interviews with employees to give you a good impression of what working in different fields will look like and that you can make the best possible decision regarding your future career choice. You may even be able to get groceries for free in case the store no longer wants to sell them. Dont let the register overwhelm you. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. In fact, many stores get robbed each year and if you are at the cashier when this happens, you may be in a tricky spot and may even get injured. Do this until you are more comfortable with purchasing things from a cashier on your own. I only have training today, but I'm still really nervous. So maybe the cashier is having just as hard time as you. Many people struggle with this, wherein they become anxious or afraid when having to interact with other people in some or all social situations. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. Our register literally wouldnt let me ring it up. I feel extremely pressured as if I'm not quick enough, my hands get shaky and sweaty, face gets flustered, and I tend to forget scanning some things which result me in having to pay the loss. Another downside of working as a cashier is that you will also have to work in the evening, at least for some days of the week. Create an account to follow your favorite communities and start taking part in conversations. Speaking of variables, Chapman is not a believer in solely shopping during off times or having a grocery buddy. People who just in general find something to complain about. If you run into problems, say it's your first day. trust me it helps. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. This helps the new employee to feel like part of the team. you can talk as little as you please and when the cashier has finished scanning your stuff you can pack your purchases and leave. I have social anxiety, too, so I am sure I had just as much fear of talking to a customer as they may have had a fear of talking to me. You will also not work many extra hours as a cashier. Go grocery shopping sometimes! I was a cashier at a pizza place in high school, says Megan Molloy. Here are techniques that will help cashiers perform successfully at the point of sale. All of these factors combine to make them easy triggers for anxiety. The coronavirus outbreak is sending shoppers to the store in doomsday-like droves. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. Neither mentally nor physically demanding most of the time. Here are a few important items to include in a cashiers training toolkit. What were seeing now, for example, is retailers curating offerings. This type of positive and uplifting store interaction could curb your own grocery anxiety, too. They not only must learn the POS system, they must be acquainted with store policies, sales and marketing promotions, and the merchandise. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Youre not fooling anyone, says Maria Camby, a current grocery store employee. Cashiers are normal people just like you and me (which might sound patronising but it's true!) Now 2 years later and its like second nature for where I work. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. You will also not need any fancy education for becoming a cashier. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. If youre responsible for managing the cashiers, set them up for success by establishing a supportive and welcoming environment. And my anxiety always gets in the way. Ask alot if questions if you feel the need to. Make the problem theirs, and just watch & learn. So maybe the cashier is having just as hard time as you. People in higher-weight bodies tend to be anxious about grocery shopping because they know theyre going to be judged, she said. Rules on coupons may vary from store to store and many dont accept expired coupons (that date is there for a reason). All of these factors combine to make them easy triggers for anxiety. remember that they're all just people, working and living their lives without expecting anything from you. Rude Customers. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. And here's something that always helps me. Grocery store anxiety is on a severity continuum. In such a case, you could just work part-time for 20 hours while you will still have enough time to pick your kids up from school if you manage your time wisely. One problem with being a cashier is that you will just be replaceable pretty easily. Smiling. In general, most cashiers report that they also have a pretty good work-life balance. Tomas E. Gaston The job centers on receiving payment, making change, processing credit card payments and printing receipts. It is possible to treat and overcome. As a cashier all we want to do is help you! What should be done here? If you're using thewrong credit or debit card, it could be costing you serious money. They are just normal people trying to earn a living. It's also important to note that humans are natural energy matchers, and most are empathetic and might understand being anxious about a fear of cashiers too!! Remember that they're just people like you, and that it's literally their job to be nice to you. $26,000 per year on average, most cashiers make between $18,000 and $32,000 per year. The generation of different thoughts leads me to be more confident in my approach.. As part of the onboarding process, these tools can include training materials and a checklist of the POS competencies expected of cashiers by the end of their training period. How can I convince myself that my friends don't hate me? Try to remember that cashiers are regular people, like you and me. Best Mortgage Lenders for First-Time Homebuyers. Rude Customers. Cashiers must know how to check for counterfeit bills with each cash payment. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. first of all, they're not there to harm you in any way, be aware of the fact that they don't pose any danger to you and they're just doing their job. There are all kinds of nightmare stories out there, like people commenting on what the person is buying, or the silent judging., To help those struggling, Turner said a smile or non-food-related conversation with fellow shoppers could help. You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. You can be cheery and what not but someone will come up to your register and say something smart or be a dick for no good reason that'll piss you off. For instance, if you work in a grocery store, you may get cheaper groceries. Motivation works temporarily and I'm not suicidal but feel it's pointless to live like this. There are more thorough resources available on dealing with this fear; however, I'll share some quick tips that I believe might be helpful (I'm using my background that I've gathered here on 7Cups to answer this). They are also responsible for returning customers the correct change. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Moreover, once a cashier has mastered the responsibilities around POS transactions, they can expand their cashier skills into sales techniques by recommending products and upsells during the checkout. In my opinion, people often make the mistake to choose their profession solely based on how much money they can earn from it instead of doing what makes them really happy. Good luck :). That helps immensely. Some stores now use wood interiors, warm lighting and wall ivy to make shoppers more comfortable while muffling anxiety-triggering sounds like shopping carts and loud speakers. Then check in with the new cashier often during the first few weeks on the job. I was one for a year and it was like I was an NPC from the Pokemon Center. Most cashiers also sit behind their register all day long. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information.
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